Highlights from the Infosys and EFMA innovation in retail banking report 2012. The study of 300 banks across Europe, the Middle East, Africa, the Asia-Pacific region, and the Americas found that online and mobile channels are growing rapidly, with banks focused on areas of innovation that will attract new customers and grow revenues.
Get the full report from here :
http://www.infosys.com/finacle/resources/industry-reports/Pages/index.aspx
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